We accept Visa, MasterCard, PayPal, cheques and Australian electronic bank transfers (EFT).

Click here to find out about our Delivery Methods.

Delivery Options

shipping information 

We deliver all products from Adelaide, South Australia.

Orders are usually dispatched within 1 business day from when your payment has been received.

Shipping Options

Service Parcel PostExpress PostInternational Standard


2+ days#

Next business day^

6+ business days

Delivery network


Major metro and regional population centres#

New Zealand (max parcel weight 500g)

Included features








^ Delivery is guaranteed to occur the next business day only within the Express Post Network. For more information on delivery times to your area, view the Express Post Network on AusPost website

# Standard parcel service delivers in 2 or more business days. For more information on delivery times to your area, view the Parcel Post network on AusPost website


If you have purchased an item on pre-order, we are usually able to dispatch within 1 business day of the release date. You will receive an email alert once your order is dispatched.

Lost Orders

On rare occasions we do experience losses whilst in transit. Please allow the appropriate time for the package to arrive from the date of dispatch which is usually the day we send you an email alert advising that the item has been sent. If this time elapses and the goods do not arrive, please contact your local post office to check that no goods are being held.

In the unlikely event that the package is not being held, please contact our Customer Services Team who will be happy to assist tracking down your package, or sending a replacement if the package is lost.

In order for us to be able to send replacement goods, please be aware that you must notify us within 30 days of the original date of dispatch and provide photographic evidence on any damage.